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Terms of Service

These Terms of Service govern your use of themelaniecox.com, the website of Melanie Cox (“we,” “us,” or “our”). Please read them before using the website. If you do not agree to these terms, please discontinue use.

About this website

This website shares information about Melanie Cox, her book You Have To Know, speaking opportunities, reader reviews, and related updates. Its content is offered for general information, personal reflection, and encouragement. It is not individualized medical, mental health, legal, financial, or other professional advice.

Permitted use

You may browse the website and use its forms for legitimate inquiries and newsletter requests. Do not submit unlawful, threatening, abusive, fraudulent, or infringing material; impersonate someone else; introduce malicious code; attempt unauthorized access; or interfere with the website or its security. Provide accurate contact details and submit an email address only if you are authorized to use it.

Website content and ownership

Website text, photographs, graphics, branding, and other materials belong to their respective owners and are protected by applicable intellectual-property laws. You may link to public pages and use content as permitted by law. Except where permitted by law or with the relevant owner’s permission, you may not reproduce, distribute, alter, or commercially exploit website materials.

Reader testimonials reflect individual reviewers’ experiences and opinions. Third-party reviews and trademarks remain the property of their respective owners. Links to original Amazon reviews are provided where available; displaying reviews does not imply that Amazon endorses this website. Individual experiences are not promises of particular results.

Contact forms and newsletter

Sending an inquiry does not create a booking, contract, professional relationship, or guarantee of a response. Speaking engagements, partnerships, and other services require a separate agreement. Newsletter signup requests email updates; you can ask to be removed at any time through the contact page or by replying to our team’s email.

You retain ownership of information you submit. By submitting an inquiry, you authorize us to receive, store, and use it to address your request and operate the website as described in the Privacy Policy. A contact submission does not grant permission to publish your message as a testimonial.

Purchases and third-party links

Book purchases take place on Amazon or another linked retailer, not on this website. The retailer’s terms, availability, pricing, shipping, return, and privacy policies apply. We do not process payments or maintain customer purchase accounts here. Links are provided for convenience, and we do not control third-party websites or their content.

Availability and accuracy

We aim to keep information useful and accurate, but content may contain errors or become outdated. We may correct, update, suspend, or remove content or website features. To the extent permitted by law, the website is provided “as is” and “as available,” without warranties of uninterrupted availability, error-free operation, or fitness for a particular purpose.

Limitations and your legal rights

To the extent permitted by applicable law, Melanie Cox and the team operating this website are not responsible for indirect, incidental, special, or consequential losses arising from use of, or inability to use, this website. Nothing in these terms excludes liability that cannot lawfully be excluded or limits mandatory consumer rights. Applicable law determines the extent to which these provisions apply to you.

Privacy

The Privacy Policy describes the information collected through the website, how it is used, and how to make privacy requests.

Changes to these terms

We may update these terms as the website changes. Updated terms will be posted here with a revised effective date and apply prospectively, subject to applicable law. If a provision is found unenforceable, the remaining provisions continue to apply to the extent permitted by law.

Contact

For questions about these terms, content permissions, or the website, please use the contact page.